Frequently Asked Questions
Foodify is a food delivery service that connects users, restaurants, and logistics services to bring delicious meals right to your doorstep. Our platform allows users to browse restaurants, view menus, place orders, and track their deliveries in real-time. We also support kitchens for dine-in and special occasions, as well as grocery and medical store deliveries.
You can track your order in real-time through our integrated Google Maps interface. Once your order is placed, simply visit the order tracking page where you’ll see live updates about your food’s preparation, dispatch, and delivery progress.
Yes, Foodify supports refunds. If there’s an issue with your order, please contact our customer support team via the app. Our team will review the issue and process your refund, which will be credited to your account.
We offer multiple payment options, including:
• Card Payment
• Bank TransferÂ
• USSDÂ
• Pay on Delivery...
Yes, in addition to food deliveries, Foodify also supports grocery deliveries. You can browse a wide range of products and have them delivered to your location quickly and efficiently.
After your order is delivered, you’ll be prompted to leave a rating and review. You can also leave feedback on specific dishes to share your experience with others.
You can reach out to us via our contact us page, fill out a form with your enquiry, send us an email or give us a phone call or reach out to us via whatsapp
